Shipping takes 5-10 Business Days
**30-Day Refund and Exchange Policy for Invalid District**
**Effective Date:** October 19, 2024
At Invalid District, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day refund and exchange policy under the following terms:
### 1. Eligibility for Returns and Exchanges
- You may return or exchange items within **30 days** from the date of purchase.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Final sale items, gift cards, and items marked as non-returnable are not eligible for return or exchange.
### 2. How to Initiate a Return or Exchange
To initiate a return or exchange, please follow these steps:
1. **Contact Us:** Reach out to our customer service team at [insert contact email] with your order number and reason for return or exchange.
2. **Receive Instructions:** We will provide you with return instructions and a return shipping label (if applicable).
3. **Package Your Item:** Securely package the item you wish to return or exchange, including all original packaging and tags.
4. **Ship Your Item:** Send the package to the address provided by our customer service team.
### 3. Refunds
- Refunds will be processed within **7-10 business days** after we receive and inspect the returned item.
- Refunds will be issued to the original payment method used at the time of purchase.
- Please note that shipping fees are non-refundable.
### 4. Exchanges
- For exchanges, please specify the desired size or item when you contact us.
- If the item is available, we will process the exchange and ship the new item to you.
- If the item is out of stock, we will notify you and process a refund instead.
### 5. Return Shipping Costs
- Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item.
- If your return is approved, we will provide you with a prepaid return shipping label.
### 6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [insert contact email] so we can assist you with a replacement or refund.
### 7. Contact Us
For any questions or assistance regarding our refund and exchange policy, please contact us at:
**Invalid District**
info@invaliddistrict.com
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™